Announcing: A New Client Success Team to Monetize Your Data, Help Grow Your Audience, and Implement New Technology and Products.
Each team member brings a unique skill set from working as experts on our products and within the industry for 5-10+ years. Your client success team member will act as a partner and be designated to your group in order to drive innovation and revenue.
Tony Napoleone
VP, Client Success
Nicole Backaus
Director, Client Success
Ray Provencio
Director, Client Success
Alyssa Sands
Manager, Client Success
The client success team helps you realize the full value of your Omeda platform through:
- Serving as your lead point of contact on the full product suite & helping you identify and reach goals through a consultative approach
- Actively training and leading educational demos and webinars
- Integrating with internal departments to keep up with and transfer knowledge on best practices and evolving trends
- Gathering all client feedback and cycling it back through our teams and executives to improve functionality
- Guiding you and keeping you up to speed on all functions and products; including onboarding, training, and client support
"Omeda has so many offerings & integrations. I really enjoy helping my clients understand how they can take advantage of new features and products."
- NICOLE BACKAUS
DIRECTOR, CLIENT SUCCESS
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