Last updated: March 6, 2024

Omeda is a leader in providing outsourced technology, database, and customer data solutions. Our Corporate Website Privacy Policy applies to individuals, prospects, and customers who visit our site and their personal information we collect online and in other commercial settings.

This Privacy Policy does not apply to Personal Data (defined below) that we process as a “processor” or “service provider” on behalf of our clients. Such processing includes all activities related to the services that we provide to our clients (or their affiliates). Such services include:(i) customer data platforms; (ii) email marketing and automations services; (iii) subscription management services; (iv) data management and governance services; and (v) any other services where we collect, use, share or process Personal Data on behalf of our customers via our products and services. Our clients, including their webpages and forms, each have their own unique privacy policies. Please be aware that Omeda does not establish, and is not responsible for the privacy practices of our clients or their related data collection technologies and services.

This Corporate Website Privacy Policy (also referred to herein as our “Privacy Policy”) has been created by Omeda as part of our commitment to data protection and privacy. Because you may provide us with personal information under your business-to-business relationship with us, or we obtain your personal information via other means, we have developed this Privacy Policy to inform you of Omeda’s practices concerning such information. Should we ask you to provide certain information by which you can be identified when using this website or engage with us in other commercial settings or if we obtain your personal information via other means, you can be assured that it will only be used in accordance with this Privacy Policy. If you have additional questions about this Privacy Policy, please email us at

What Personal Information Does Omeda Collect?

Omeda uses the information it collects to improve your experience with Omeda. The types of information we may collect about you include, but are not limited to:

Information You Give Us

We receive and store any information you enter on our website through registration and other forms or give us in any other way. The Personal Data we collect directly from you may include identifiers, professional or employment-related information, financial account information, commercial information, visual information, contact information including postal address, email address or telephone number, marketing preferences, and other information and internet activity information, among others, and as further described below (Personal Data). We may collect Personal Data in the following situations:

Situations Categories of Personal Data
If you express an interest in obtaining additional information about our services; request customer support (including accessing and connected services); use our “Contact Us” or similar features; register to use our websites or to receive communications; sign up for an event, program, training, webinar, conference or convention; use our products and services; download certain content; or are employed by a client of our products and services where your information has been shared with us Contact information, such as your name, job title, company name, address, phone number, email address, username and password, other information you have voluntarily chosen to share
If you make purchases via our websites or register for an event or webinar Contact information, financial and billing information, such as billing name and address, credit card number or bank account information
If you attend an event Attendee badge information which may include name, title, company name, address, country, phone number and email address, image and video.

If you give your explicit consent and only for specified events, your biometric information, such as an image of your facial features for identification purposes.

During the a pandemic, this may also include health status,  and vaccination status, testing results, and recent travel history.

If you register with us for a variety of purposes, including joining a community that we host or participating in a program, training or certification Username, photo, video or other biographical information, such as contact information, your occupation, location, social media profiles or usernames, company name, areas of expertise and interests
If you interact with our websites or emails Information about your device and your usage of our websites or emails (such as Internet Protocol (IP) addresses or other identifiers), which may qualify as Personal Data using cookies, web beacons, or similar technologies
If you use and interact with our products and services Information about your device and your usage of our services through log files and other technologies, some of which may qualify as Personal Data (including Usage Data)
If you communicate with us via a phone call Information such as your name, voice and any other Personal Data voluntarily shared
If you voluntarily submit certain information to us, such as filling out a survey, responding to a questionnaire or participating in other forms of research Information you have provided as part of that request, which may include Personal Data and special categories of Personal Data, to the extent you voluntarily choose to provide it
If you are a supplier or service provider to Omeda (or work for a supplier or service provider) Contact information, payment and billing information


Automatic Information

When you visit our site, we do not collect your name, e-mail address, or any other personal information unless you provide it. We do receive and store certain types of information, for example technical information, whenever you interact with our websites.

Like many websites, we use “cookies,” and we obtain certain types of information, including  Internet or other electronic network activity information, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement when your Web browser accesses Omeda’s websites. This may include individual and aggregate visitor preferences and session information, as well as information such as your IP address and the browser you are using.

We also use other technologies such as web beacons, pixels, tags, and JavaScript, alone or in conjunction with cookies, to gather information about the use of our websites and how people interact with our emails.

When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience.

We use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.

We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in a marketing email that notifies us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails.

The following describes how we use different categories of cookies and similar technologies, and your options for managing the data collection settings of these technologies:

Type of Cookies Description Managing Settings
Required cookies Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.

If you have chosen to identify yourself to us, we may place on your browser a cookie that allows us to uniquely identify you when you are logged into the websites and to process your online transactions and requests.

Because required cookies are essential to operate the websites, there is no option to opt out of these cookies.
Functional cookies Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.

Functional cookies may also be used to improve how our websites function and to help us provide you with more relevant communications, including marketing communications. These cookies collect information about how our websites are used, including which pages are viewed most often.

We may use our own technology or third-party technology to track and analyze usage information to provide enhanced interactions and more relevant communications, and to track the performance of our advertisements.

We may also use HTML5 local storage or Flash cookies for the above-mentioned purposes. These technologies differ from browser cookies in the amount and type of data they store, and how they store it.


We need your prior consent to use functional cookies. To change your cookie settings and preferences, including those for functional cookies, click the Cookie Preferences link in the footer of the page.

To learn how to control functional cookies via your individual browser settings, click here.

To learn how to manage privacy and storage settings for Flash cookies, click here

Advertising cookies Advertising cookies track activity across websites in order to understand a viewer’s interests and to direct marketing to them.

We sometimes use cookies delivered by us or by third parties to show you ads for our products that we think may interest you on devices you use and to track the performance of our advertisements. For example, these cookies collect information such as which browser you used when visiting our websites.

Omeda also contracts with third-party advertising networks that collect IP addresses and other information from web beacons on our websites, from emails and on third-party websites. Advertising networks follow your online activities over time and across different websites or other online services by collecting certain data through automated means, including through the use of cookies. These technologies may recognize you across the different devices you use. When we work with third party advertising networks, we require them to restrict their data processing to only what is necessary to provide us with the advertising services we request.

We need your prior consent to use of targeting and advertising cookies. To change your cookie settings and preferences, including those for targeting and advertising cookies, click the Cookie Preferences link in the footer of the page.


Like many websites, Omeda may also use a traffic measurement mechanism, like a web beacon or web bug, to help us improve our understanding of our web traffic and visitor behavior, as well as gauge the response to our promotional efforts. This information is non-personally identifiable and is used for an aggregate picture of how visitors use our site.

The Way We Use and Share Information

Purposes for which we process Personal Data and the legal bases include the following purposes and related legal bases:

Purpose Description Legal basis
Providing our websites (including our social media pages) We process your Personal Data to operate and administer our websites and to provide you with the content you access and request Our legitimate interest in providing online content to our customers and prospective customers regarding our service offering and related information
Improving our websites We process your Personal Data to analyze overall trends and help us improve the user experience on our websites Our legitimate interest in providing a relevant and well-functioning website for the benefit of our website visitors
Promoting the security of our websites We process your Personal Data by tracking use of our websites and verifying and investigating activity Our legitimate interest in promoting the safety and security of our websites and in protecting our rights and the rights of others
Displaying personalized advertisements and content


We process your Personal Data to conduct market research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests Our legitimate interest in advertising our products and services or, where necessary, to the extent you have provided your prior consent
Registering visitors We process your Personal Data, including registration information and associated non-disclosure information, for security reasons Our legitimate interest in protecting our offices, staff, visitors and our confidential information against unauthorized access
Managing event registrations and attendance We process your Personal Data to plan and host events or webinars for which you have registered or that you attend, including sending related communications to you.

Where you explicitly consent, we also may process your biometric Personal Data to facilitate event registration and for security reasons

Performance of a contract or where we receive your explicit consent
Ensuring the safety and security of our employees, events and premises We process your Personal Data where necessary based on a credible threat to our employees, events or premises


Our legitimate interest in protecting our employees, events and premises
Sending communications We process your Personal Data to send you marketing information, product recommendations and other non-transactional communications (e.g., marketing email newsletters, telemarketing calls, SMS or push notifications, information about our products, news or events) about us, our affiliates and partners Our legitimate interest in conducting direct marketing or where you have provided your prior consent (where required)
Handling contact and user support requests We process your Personal Data, if you request user support, or if you contact us by other means including but not limited to via phone Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you
Providing our services We process your Personal Data to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use Necessary for the performance of a contract or our legitimate interest to provide and administer our services
Developing and optimizing the performance of the services We process your Personal Data to develop, optimize, and improve the performance of the services Legitimate interest to develop services and ensure that the services are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject
Providing personalized interactions We process your Personal Data to customize our interactions with you Legitimate interest to offer the best-in class services to our customers


Managing our customer and user accounts We process your Personal Data (including Usage Data) to manage customer and user accounts generally, such as billing, customer correspondence and customer relationship management Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts
Managing usage and licensing compliance We process your Personal Data (including Usage Data) to assess and manage usage and licensing compliance with the applicable terms of use of our services Necessary for the performance of a contract or our legitimate interest in managing the provision of our services to customers
Preparing internal reports and business modeling We process your Personal Data (including Usage Data) for internal reporting and business modeling purposes (e.g., forecasting, revenue, capacity planning, product strategy) Our legitimate interest in the management of our business operations
Maintaining our security We process your Personal Data (including your Usage Data) for the purposes of maintaining Omeda’s own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may affect Omeda or its services Our legitimate interest in promoting the safety and security of Omeda generally and to protect our rights and the rights of others
Managing employment related matter for applicants and employees We process your Personal Data (including your Usage Data) for the employment related purposes for Omeda employees, such as benefits and training Necessary for the performance of a contract with an employee or our legitimate interest in fairly addressing our obligations to employees
Undertaking financial reporting We process your Personal Data (including your Usage Data) for the purposes of financial reporting Our legitimate interest in meeting our obligations associated with the reporting of our finances
Managing, and participating in, webinars, contests, programs, training, conferences, conventions or promotions We process your Personal Data if you register for a webinar, contest, promotion, training, conference or a program.

In some cases where the training or certification is through your employer, we will share your Personal Data with your employer.

Some webinars, conferences, programs, trainings, certifications and promotions have additional rules containing information about how we will process your Personal Data

Consent, necessary for the performance of a contract or our legitimate interest in providing the webinar, conference, promotion, training, certification or promotion
Managing billing and payments If you have provided financial information to us, we process your Personal Data to verify that information and to invoice and collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you Necessary for the performance of a contract
Complying with legal obligations We process your Personal Data (including Usage Data) when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Data to protect our rights Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, responding to lawful requests, or for auditing purposes

If we need to collect and process Personal Data by law, or under a contract we have entered into with you, and you fail to provide the required Personal Data when requested, we may not be able to perform our contract with you.

We may share your Personal Data as follows:

We may also share aggregated, Usage Data with Omeda’s service providers for the purpose of helping Omeda in such analysis and improvements. Additionally, Omeda may share Usage Data on an aggregate basis in the normal course of operating our business; for example, we may share information publicly to show trends about the general use of our services.

Omeda does not sell, rent, loan, trade, or lease any personal information without prior consent.

We may disclose personal information (i) if we are required to do so by law, legal process, statute, rule, regulation, or professional standard, or to respond to a subpoena, search warrant, or other government official requests, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iii) in connection with an investigation of a complaint, security threat, or suspected or actual illegal activity; (iv) in connection with an internal audit; or (v) in the event that Omeda is subject to mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.

Furthermore, we reserve the right to disclose your personal information as required by law to our affiliate companies who may be able to address or respond to your inquiries. All Omeda affiliates are committed to protecting your privacy and will uphold the commitments made in this Privacy Policy.

What Choices Do You Have About Your Personal Information?

We offer certain choices about how we communicate with you and what personal information we obtain about you and share with others.

E-mail / Email – If you no longer wish to receive promotional or informational emails from us, you may opt-out from receiving future emails from us by following the instructions for unsubscribing in the promotional or informational emails we send you or by contacting us at the following email address:

Cookies – You can choose to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Do Not Track – Because there currently is not an industry or legal standard for recognizing or honoring Do Not Track (“DNT”) signals, we do not respond to them at this time.

How Is Information Collected Kept Secure?

We protect information we collect about you by maintaining physical, electronic, and procedural safeguards. All information is secure and may be accessed only by authorized representativesof Omeda. Omeda does not request sensitive information (such as social security numbers, religious beliefs, or race and ethicity). We take every precaution to protect your information both online and offline. Periodically, our employees participate in training and awareness programming that addresses the importance we place on privacy and security, and on what they can do to ensure that our clients’ information is protected. The servers on which we store data are kept in a secure environment. If you have any questions about security, please email us at

Location of our Sites

Our website is hosted and operated in the United States. However, we and our service providers may store information about individuals in the United States, or we may transfer it to, and store it within, other countries.

Visitors from jurisdictions outside the United States visit us at their own choice and risk. If you are not a resident of the United States, you acknowledge and agree that we may collect and use your personal information outside your home jurisdiction, and that we may store your personal information in the United States or elsewhere. Please note that the level of legal protection provided in the United States from which you may access our Sites may not be as stringent as that under privacy standards or the privacy laws of other countries, possibly including your home jurisdiction.

How Will You Know About Changes to This Privacy Policy?

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail, if provided, to the primary e-mail address specified in your account and/or possibly through a notice on our Sites’ home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Sites and this Privacy Policy to check for any changes.

Platform for Privacy Preferences (“P3P”)

This Privacy Policy is the sole authorized statement of Omeda’s practices with respect to the collection of information and the subsequent use and disclosure of such information. Any summaries of this Privacy Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” of “P3P”) shall have no legal effect, are in no way binding, and shall not be relied upon in substitute for this Privacy Policy, and do not supersede or modify this Privacy Policy.

Links to Other Websites

This website contains links to other sites. The inclusion of any link does not imply our endorsement of the external site company, its website, or the products and services it promotes and sells. Please be aware that Omeda is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each website that collects personally identifiable information. This privacy statement applies solely to information collected by Omeda. 

Individuals Within the European Union and United Kingdom

Controllers of Personal Data

Our clients are the controllers of personal data processed by Omeda on our clients’ behalf, and Omeda is the service provider/data processor. With respect to the personal information we collect offline, directly on our website and about our own prospects and customers, Omeda is the data controller.

Legal Bases for Processing Personal Data

If you are an individual located in the European Union (EU) or the United Kingdom (UK), we collect and process personal data about you where we have the legal bases addressed above for doing so under applicable EU or UK laws. This means we collect and process your data only when:

Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Some examples of where we rely on your consent to process your personal data include sending you marketing emails. If you wish to withdraw your consent, “Unsubcribe” or please contact us at

Some examples of our legitimate interests for processing personal data include:

Where we rely on our legitimate interests to process your personal data, you may have the right to object. More information on exercising this right can be found in the Individual Rights section below.

If you have any questions about or need further information concerning the specific legal basis on which we collect and use your personal data, please contact us at

Individual Rights

If you are located outside of the United States, you may have certain rights under the applicable data protection law with respect to your personal data, including the right to request access to, correct, and delete your personal data. You may also have the right to receive a copy of your personal data in a commonly used and machine-readable format, and to transmit such data to another controller. You also may object to the processing of your personal data, or ask that we restrict the processing of your personal data in certain instances.

To request deletion of, access to, or to make changes to your personal data, or to otherwise any of the rights in this section, please contact us at Please note that not all requests can be honored.

Transfers, Storage, and Processing

Our website is operated from and hosted on servers located in the United States. If you access and use our website from a location outside of the United States, any personal data you provide to us or that is otherwise collected may be transferred to and processed in the United States or any other jurisdiction in our sole discretion. Users of our website should be aware that the laws that apply to the use and protection of personal data in the United States or other countries or jurisdictions to which we transfer, or in which we process, personal data may differ from those of your country of residence. Users who access or use our website from jurisdictions outside of the United States do so at their own choice and risk and are solely responsible for compliance with local law.  Accordingly, the level of protection provided in the United States or other non-EU or UK countries and jurisdictions from which you may access our website may not in all cases align with all applicable data protection certification standards required in your home jurisdiction. 

Unresolved Complaints

If you are a resident of the EU or the UK and your inquiry with us has not been satisfactorily addressed, or if you believe we are processing your Personal Data not in accordance with the law or this Privacy Policy, you may file a complaint with the supervisory authority in your country of residence.

Your State Law Privacy Rights

You may have certain rights relating to your Personal Data, subject to state data protection laws. Depending on the applicable laws these rights may include the right to:

Where we process your Personal Data for direct marketing purposes or share it with third parties for their own direct marketing purposes, you can exercise your right to object at any time to such processing without having to provide any specific reason for such objection.

Please note that automated decision-making currently does not take place on our websites or in our services.

To make such a request, send an email with the subject heading “Privacy Rights” to In your request, please attest to the fact that you are a resident of the state that has enacted the relevant law, and provide a current address for our response. Please be aware that not all information sharing is covered by these privacy rights requirements and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.

Pursuant to applicable law, Omeda makes the following disclosures regarding the personal information it has collected within the last 12 months:

Category of Personal Information Category of Source from Which Data is Collected Purpose of Collection Category of Third Parties to Whom Data is Disclosed
Personal information collected by our customers Our customers To provide our services to our customers  

See for a list of our current sub-processors.

Automatically collected information such as IP address, device type, browser type Cookies and other tracking technologies Conducting analytics and improving our website


Omeda has not sold consumers’ personal information in the twelve (12) months preceding the Effective Date of this Privacy Policy.

To submit a request, or designate an authorized agent to make a request under the your state law on your behalf, please contact us at, 1-800-791-6554, or complete the online web form. To verify your identity when you submit a request, we will match the identifying information you provide us to the personal information we have about you. If you have an account with us, we will also verify your identity through our existing authentication practices for your account.

Omeda will not be required to comply with your request to delete your personal information if it is necessary for Omeda to maintain your personal information in order to:

Omeda will not discriminate against you in the event you exercise any of the aforementioned rights under relevant state law, including, without limitation, by:

In the event that we deny your request, or if you dispute or are dissatisfied with our response to your request, you may appeal our decision by emailing This Policy is available to consumers with disabilities. To access this Policy in an alternative downloadable format, please email us at

If that happens, we will need to update this policy, but we should not ask “preemptive” consent for something we’ll do in the future. This seems contrary to legitimate processing interest.